Welcome to our Customer Satisfaction! In our self-image as a "Yacht Hotel", we strive daily to offer you and your yacht as our guests the best possible service and an unforgettable and comfortable stay in Leros Marina. If you are not satisfied: tell us. If you are satisfied: tell others. We would be pleased if you would like to take a few minutes and tell us your assessment and suggestions on this questionnaire. Thank you very much for that! Getting to know each other, initial contact and recommendation How did you hear about us? Nautical Guide, Almanac, cruising pilot (e.g., Reeds, Heickell) Recommendation by acquaintances, sailors, harbor master Internet Boat fairs and exhibitions Report in yachting / travel magazine Previous experience Random meeting Marina flyer Other (please describe) None Service mooring & berthing / marina & boat handling Good reachability of the marina by phone / VHF Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Kindness and comprehensibility of the employee Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Availability and provision of a berth Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Help and support with pilot boat and line handling Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Professionalism of the staff at Mooring / Berthing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None “My First impression” Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Mooring at the pontoon Space and safety for my boat, distance and mooring to neighboring boat Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Technical condition and cleanliness of pontoon and mooring Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Briefing and further information by mooring man (e.g. marina office, paperwork, etc.) Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Condition and safety of the mooring ropes Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Functionality and availability of electricity and water Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Waste disposal and environmental protection, waste separation Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Handling travel lift / crawler and pressure wash Kindness and helpfulness of the staff Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Care and helpfulness when handling boats Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Condition and functionality of the crane systems and transporters Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Care and thoroughness in pressure wash Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Berth on land / dry dock Assignment and localization on land Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Assembly and securing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Condition and safety of the cradle Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Cleanliness of site Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Supply of electricity Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Provision of ladders, pallets, etc. Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Long-term / winter service Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Supply of water & electricity Availability and connections Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Condition and function of pillar, token and display Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Billing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Marina office & management Kindness and helpfulness of the staff Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Professionalism and expertise Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Effort, reliability and time to solve my request Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Clarity and transparency in inquiries, orders, agreements, invoices Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Billing, administration and contracts Transparency and clarity of invoices, contracts and billing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Kindness and helpfulness of the office staff Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Pricing of marina fees Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Mooring / Marina costs (short-term / long-term contracts) Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Water, electricity Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Extra services, repairs Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Sanitary facilities, WC, showers, cleanliness Number and availability of showers and toilets Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Cleanliness, functionality, condition, equipment Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Service and friendliness of the cleaning staff Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Environmental Protection Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Washing machines / driers Number and availability of appliances Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Operating instructions and commissioning Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Technical condition and cleanliness Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Billing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Service staff, technicians & craftsmen Kindness and communication with technicians Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Understandability for my concern / assignment Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Professionalism and professional qualification during implementation Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Quality, care, reliability, time and execution of the work Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Availability and quality of spare parts and material Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Pricing and billing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Service boat care & repairs Kindness and communication with employees Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Understandability for my concern / assignment Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Professionalism and professional qualification during implementation Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Quality, care, reliability, time and execution of the work Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Availability and quality of spare parts and material Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Pricing and billing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Spare parts, materials at ship chandler, external service Kindness and helpfulness of the staff in the shop Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Expertise and quality of advice, recommendation for problem solving Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Assortment, selection and availability of items Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None In case of non-availability: proposed solution, time-to-order, and alternative offer Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Ext. partners, suppliers, workshops, services (e.g. fuel, water, mechanics, crafters, sailmaker) Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Availability of approved specialists (e.g. air-conditioning, hydraulics, electronics, communications) Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Special services for life vests, life rafts, fire extinguishers, dive equipment and filling, fireworks Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Restaurant "Skippers" Location and ambience Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Number and availability of seats and tables (terrace / interior) Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Cleanliness, equipment, decoration Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Lighting and music Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Kindness and communication with service staff Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Attention and waiting time with order and service Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Offer, quality and choice of food and drinks Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Daily specials ("catch / drink of the day") Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Special offers for Marina customers and contractors Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Accessibility and cleanliness of the toilets Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Pricing and billing on payment Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Reservation and table decoration Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Parking and rental vehicles Number and provision of parking areas Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Signposting and accessibility Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Order and supply of rental vehicles Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Handling and billing Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Overall condition, cleanliness and safety in the marina area None Cleanliness and first visual impression Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Availability of rubbish bins and containers Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Disposal of hazardous substances and waste separation Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Practiced environmental protection with appropriate references Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Security, control and surveillance of the site in the absence, at night. Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Feeling of safety for guests and boats Very good: exceeded my expectations, everything was great, better than expected. Well fulfilled: my expectations were met 100%. Satisfactory: I am satisfied so far, but not 100%, average performance. Insufficient: I am dissatisfied, it must be improved. no opinion: does not apply to not relevant None Open requests, suggestions, and suggestions for improvement What I want to tell you What I wish for when I come back next year / in three years If I were director of this marina / company, I would do / change the following We thank you very much for your time and suggestions, which we take very seriously and clearly show your wishes and expectations. Only in this way can we improve in the future and offer you the best service and offers in Leros Marina that you expect from us. If you like a personal feedback from us, we appreciate to get in touch with you. Email Phone Name Time's up